Owner's FAQ
Discover the answers to some of our most commonly asked questions.
What happens after I sign the Contract?
Within 1-2 business days, you’ll be assigned and contacted by one of our Leasing managers.
If your property is vacant or you are in the process of moving out, a Leasing Manager will be reaching out to review the specifics of your property, arrange to get the keys, and follow up on any needed items. Once they have visited the property, they’ll provide you a report of items needing to be addressed to get the property move-in ready.
If your property is occupied by a tenant, a Property Management Executive will be reaching out to review property details and arrange to get the keys, tenant information, and security deposits. Once all of the necessary items have been received, we’ll schedule our initial walkthrough with the tenant and provide you a copy of the report.
What happens after I sign the Contract?
Within 30 days, or before the property is put on the market, we will need to receive your proof of insurance. Our contract requires you to maintain insurance on the dwelling, as well as liability coverage with a minimum of $500,000. Also, we require Realiant Property Management be listed on your policy as an Additional Insured.
Please note, having Realiant listed only as an Additional Interest does not meet our requirements as it affords no additional coverage to us. We recommend contacting your insurance agent or broker to let them know the property will no longer be your primary residence and will be used as a rental property. Often, a new policy will be needed. Your agent or broker can also assist you with our Additional Insured requirement.
Here is verbiage you can copy/paste to your insurance agent:
“We have retained a new property manager to manage our rental property. We need to make sure that we have $500,000 in liability coverage and our property manager is listed as an Additional Insured party (for liability coverage). You can list them as follows:
Realiant Property Management
Please note that if you are having a hard time finding insurance, please reach out for help! We have insurance brokers who we can recommend you to.
What happens once a qualified tenant is found for my property?
Once a qualified tenant is identified, we will sign the lease on your behalf, and a copy will be shared with you through your owner portal for your records.
What is the responsibility regarding utilities for new tenants?
New tenants are responsible for transferring the utilities they are accountable for starting from their lease commencement date. It is important to coordinate the transfer to ensure a seamless transition and uninterrupted utility services.